Access

Access

Click here to see the latest accessible performances at Storyhouse.

If you require an essential companion – including a guide dog – to accompany you to Storyhouse events, then you can bring a personal assistant at no charge.

To join the Access Register: Call 01244 409 113 (option #1) or speak to a member of staff at Storyhouse. Once you are registered, you can access Free Essential Companion tickets when you book in any of the following ways:

  • at storyhouse.com (log in to your web account before booking)
  • over the phone by calling 01244 409 113 (option #1)
  • in person at Storyhouse

If you need specific seats or advice when booking, our Box Office line (01244 409 113 – press option #1) will be happy to help.

The whole building, including the library, theatre, cinema and studio, is accessible via a lift, with wheelchair access to all areas.

  • Fixed, counter-top and portable hearing loop systems available across the building
  • Wheelchair spaces are available in the theatre (Stalls, Circle & Galley level), studio and cinema
  • Assistance Dogs welcome throughout the building and to all events
  • Low level counter for service at the bar in The Kitchen. For the Garret Bar, please use the end of the bar next to the window
  • Large format print available on request
  • Ramp access at ground floor levels.
  • Accessible toilets are available on every floor, with a Changing Places toilet on the ground floor.
  • Baby changing facilities are provided in all accessible toilets

Disabled parking and drop-offs

  • The nearest car park is Market which has 8 disabled spaces – 200 metres from nearest exit
  • There is free on street parking /car park for blue badge holders on Hamilton Place and Goss Street (4 hours max) – c.300 metres away
  • The best place for drop-offs is Northgate Street – 20 metres away

 

Access Register

Sign up below to join our Access Register
  • Let us know any access requirements you have or provisions we can make that would help make your visit easier
  • Which performances would you be interested in, if any (tick all that apply)