Access

Access

Click here to see the latest accessible performances at Storyhouse.

If you require an essential companion – including a guide dog – to accompany you to Storyhouse events, then you can bring a personal assistant at no charge.

To join the Access Register: Call 01244 409 113 (option #1) or speak to a member of staff at Storyhouse. Once you are registered, you can access Free Essential Companion tickets when you book in any of the following ways:

  • at storyhouse.com (log in to your web account before booking)
  • over the phone by calling 01244 409 113 (option #1)
  • in person at Storyhouse

If you need specific seats or advice when booking, our Box Office line (01244 409 113 – press option #1) will be happy to help.

The whole building, including the library, theatre, cinema and studio, is accessible via a lift, with wheelchair access to all areas.

  • Fixed, counter-top and portable hearing loop systems available across the building
  • Wheelchair spaces are available in the theatre (Stalls, Circle & Galley level), studio and cinema
  • Assistance Dogs welcome throughout the building and to all events
  • Low level counter for service at the bar in The Kitchen. For the Garret Bar, please use the end of the bar next to the window
  • Large format print available on request
  • Ramp access at ground floor levels.
  • Accessible toilets are available on every floor, with a Changing Places toilet on the ground floor.
  • Baby changing facilities are provided in all accessible toilets

Disabled parking and drop-offs

  • The nearest car park is Market which has 8 disabled spaces – 200 metres from nearest exit
  • There is free on street parking /car park for blue badge holders on Hamilton Place and Goss Street (4 hours max) – c.300 metres away
  • The best place for drop-offs is Northgate Street – 20 metres away

 

Access Register

Sign up below to join our Access Register
  • Let us know any access requirements you have or provisions we can make that would help make your visit easier
  • Which performances would you be interested in, if any (tick all that apply)
  • We fulfil your orders by email. We'd also like to send you emails, post and sms with discounts, offers and reminders about all the fun stuff we do and alert you when a big new event goes on sale. We will never abuse your trust by giving your details to anyone else, or sending you anyone else's stuff. Please choose your preferences: