Captioned performances have a live transcription of the show’s dialogue and lyrics, as well as a description of any sound effects and music in the play, in English on a screen at the side of the stage.
Captioning is a service for hearing-impaired or deaf people. People for whom English is not their first language can also find captioning beneficial.
Simply select or request the ‘Captioned Screen Best View’ option when booking your seats.
Oliver Twist – Monday 27 December 5pm
Audio Description is a live commentary of what is taking place on stage and a description of anything visual, whether it be an entrance or action of a character, a set change or a lighting feature.
Audio description is a service for visually-impaired or blind people, who listen to the commentary through headsets, which can be collected on arrival at the theatre.
Although the signal for the headsets works throughout the auditorium, we advise on selecting seats in the Circle, Rows B & C (around seats 1-12). These seats are close to an aisle and on the auditorium closest to the lift, so should offer very good accessibility. Rows A & C are one step up and one step down respectively – Event Stewards will be happy to show you to your seats and help anyone who requires assistance.
Before an Audio Described performance, audience members can attend a Touch Tour, allowing blind and visually impaired people to familiarise themselves with the set and costumes of the production.
BSL – British Sign Language Interpreted
British Sign Language interpreted performances are for anyone who is deaf or hearing impaired who use British Sign Language.
A BSL interpreter will stand at the side of the stage, interpreting the performance live.
Simply select or request the ‘BSL Interpreter View’ option when booking these seats.
Oliver Twist – Monday 27 December 5pm
Oliver Twist – Wednesday 29 December 5pm
A Relaxed Performance is a modified version of the show, where loud sound effects are reduced, the house lights are kept up, and other adjustments are made to make a more inclusive and calm atmosphere.
Relaxed Performances are open to anyone who would benefit from a relaxed, non-judgemental atmosphere, including (but not only) people with an Autism Spectrum Condition; people with learning difficulties; people with sensory or communication difficulties; parents with young babies; and anyone who feels they would benefit from it.
Audience members are free to move around the auditorium and come and go as they wish, and there will be a Chill Out area nearby for anyone who would like to make use of it.
The cast will introduce themselves ahead of the show so audiences get an idea of who they will be seeing on stage. There will also be a Social Story available on request, which tells you what you can expect from the show.
Book whatever seats you think will be best for you, and if you want us to make any extra provisions, please let us know.
As with all events, anyone who requires can bring a free carer or companion.
Oliver Twist – Thursday 9 December 10.30am
Oliver Twist – Wednesday 29 December 2pm (Socially Distanced)
Oliver Twist – Saturday 15 January 2pm (Socially Distanced)
All of these tickets can be booked:
- Online – simply select the seats you want
- Over the phone by calling 01244 409 113 (press option 1)
- In person at Storyhouse
If you require a carer or companion to accompany you to the theatre, you are more than welcome to do so. Simply request this when booking in person or over the phone, or join our Access Register to be able to do so online.
Click to join our Access Register, which will allow you to be able to book a Free Carer or Companion ticket online.
Click to see a photo from the stage in the auditorium.
If you have any comments or feedback regarding the information in this page, you can share your thoughts below.